Operator & contact
好多 AI / Haoduo AI is operated by haoduoAI at https://haoduo.ai. For personal information, account data or policy enquiries, email [email protected].
Information involved in the service
Depending on the features you use, the service may involve account and login details, order references, payment status, amounts and billing records, API Key identifiers, model names, timestamps, request IDs, Token usage and error records. The website and infrastructure may also process IP addresses, device information and necessary access logs for security. Support emails and relevant evidence are used to handle your request.
Purposes & legal bases
Information is used to maintain accounts, authenticate calls, route and fulfill model requests, deliver credits, settle charges, provide support, protect security and meet legal duties. Necessary processing relies on contract performance, legal obligations, valid consent or other bases permitted by applicable law. Withholding information required for a feature may prevent its use. Optional purposes requiring consent are explained separately.
Model inputs & outputs
Prompts, attachments and relevant request data must be transmitted to the model service handling your inference request. Providers may have different rules for processing, retention and use. This policy makes no universal zero-retention or no-training promise for all models. Confirm you have appropriate authorization before submitting sensitive, confidential or third-party data. Email [email protected] to enquire about arrangements for your selected model.
Service providers & necessary disclosures
As necessary to provide the service, information may be processed by the model provider handling a request and by payment, hosting, infrastructure or support providers. Necessary disclosures are managed according to applicable law and processing purposes. Information may be disclosed in response to lawful regulatory, judicial or other requests. Contact us to enquire about recipients and arrangements relevant to your use.
Storage & international processing
Models and infrastructure may be located outside your region, so data may be processed internationally. Notices, authorization and safeguards are handled as required by applicable law. If your business has specific location or transfer requirements, contact [email protected] before use to confirm whether the selected service meets them.
Retention & deletion
Information is retained as needed for the disclosed purposes and applicable accounting, security and other legal duties. Retention may differ by data type, purpose and legal obligation. Once deletion conditions are met, information is deleted, anonymized or otherwise handled as legally permitted. Closing an account does not necessarily immediately delete transaction or security records that must be retained. You may request information or deletion by email.
Local storage & website access
Website pages use browser local storage to remember your chosen interface language. These informational pages embed no advertising or visitor-analytics scripts. Servers and hosting infrastructure may retain necessary access and security logs. Clear local browser storage to remove the language choice. Payment, login and model-inference processing follows the actual service flow and relevant notices.
Security & account protection
We manage information security according to processing risks and handle incidents and notifications under applicable law. Internet transmission and storage cannot be guaranteed absolutely secure. Protect passwords and API Keys. Do not email full keys or payment card details. Disable exposed credentials promptly and contact us.
Your rights
Where applicable law provides them, you may request information, access, a copy, correction, deletion, restriction, objection, withdrawal of consent and a portable copy. Withdrawal does not affect prior lawful processing. Send requests to [email protected]. We may reasonably verify identity and respond within legally required periods or explain lawful limitations. You may also complain to a competent regulator.
Children
The service is intended for developers and business customers able to contract lawfully. Minors may use it only where legally permitted and with required guardian arrangements. Contact [email protected] if you become aware of information about an ineligible minor; we will review and handle it as required by law.
Policy updates
Updates are published on this page. Material changes to purposes or processing are notified as required, with separate consent where necessary. Chinese and English versions aim to have the same meaning and do not restrict legal rights. Contact: [email protected].